According to Wikipedia, Liberty refers to the condition in which an individual has the ability to act according to his or her own will.
I had stopped by the local BSNL office. The problem I was seeking to rectify was that two months had passed by since a modem was installed, five months’ charges were paid in advance and I had no internet connectivity. The only meaningful way of making the authorities aware of the problem is to stop by their office between 3pm and 4pm. Inside the office, three persons started asking me which lights are blinking on the modem and what are the error messages. Incidentally, incase someone is unfamiliar about the LEDs on a modem, there’s one for power (!) and choosing that would have been a sure-shot to get some service. Instead, I tried to reason with them that these questions should actually be asked over phone, when the user is by their machine. I returned without being able to affect any change to the situation.
Effectively what happened was, the human beings responsible as hired representatives of the people to provide collective services to the people, refused to do so. This in turn pushed me to a private service provider.
Thus, the people choose to elect a government (being extremely cautious about their democratic rights and everything) and then choose to work towards making it redundant and get paid by the government for doing it.